StudyFetch AcademyProduct Tutorials
These two features are commonly confused by customers. Before troubleshooting, always confirm which one the customer is actually using.
Also known as the chat feature, this allows users to ask questions related to their uploaded material. The chat provides detailed responses and can create quizzes, tests, audio recaps, and live lectures when asked. Think of it as having a teacher in the room while you study your material.
Available on: Website & Mobile App
Sometimes called the AI tutor, Tutor Me provides 1:1 instruction led by Sparky. Sparky speaks to the user, goes over material in great detail, checks for understanding after each section, and provides live feedback on follow-up questions. Tutor Me has its own built-in chat, but it is not the same as the Sparky chat feature above.
Available on: Website only
| Feature | Sparky Chat | Tutor Me |
|---|---|---|
| Also known as | Chat, Sparky chat | AI Tutor, Tutor Me |
| How it works | User asks questions; chat provides detailed answers | Sparky leads a 1:1 instructional session with the user |
| Can create quizzes, tests, audio recaps, live lectures | Yes (when asked) | No (separate session format) |
| Live feedback from Sparky | No | Yes |
| Has a built-in chat | It is the chat feature | Yes, but separate from the main chat |
| Available on mobile | Yes | No |
| Available on website | Yes | Yes |